Privacy Policy

Last Updated: October 22, 2024

1. Introduction

Welcome to Polished Cary Inc (“we,” “our,” or “us”). We are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our salon or use our services at 3460 Ten-Ten Rd suite 110, Cary, NC 27518.

2. Information We Collect

We collect only essential information needed to provide our nail care services, including:

  • Name and contact information (phone number, email address)
  • Appointment history
  • Service preferences

All information is collected directly from you during in-person visits or through direct communication with our staff.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Scheduling and managing appointments
  • Providing nail care services
  • Processing payments
  • Maintaining client records
  • Communicating about appointments
  • Ensuring safe and appropriate nail care services

4. Information Sharing and Disclosure

Polished Cary Inc does not sell, trade, or rent your personal information to third parties. We may share your information only when:

  • Required by law
  • Necessary for emergency medical purposes
  • Required for payment processing
  • You give us explicit permission to do so

5. Data Security

We protect your personal information through:

  • Secure storage of physical records
  • Limited staff access to personal information
  • Proper disposal of outdated records
  • Staff training on privacy and confidentiality

6. Your Rights

As our client, you have the right to:

  • Access your personal information
  • Request corrections to your information
  • Request deletion of your information (subject to our legal obligations)
  • Opt-out of any marketing communications
  • Receive a copy of your service history

7. Children’s Privacy

For clients under 18 years of age:

  • Parent or legal guardian must be present
  • Parent or guardian must provide consent for services
  • Parent or guardian must provide any necessary personal information

8. Communication

We may contact you regarding:

  • Appointment confirmations and reminders
  • Service follow-ups
  • Holiday closure notices
  • Important salon updates

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be:

  • Posted in our salon
  • Available upon request
  • Communicated directly to clients when necessary

10. Contact Information

For questions about this Privacy Policy or your personal information, please contact us:

Polished Cary Inc
3460 Ten-Ten Rd suite 110
Cary, NC 27518
Phone: (919) 362-1935
Email: helen@polishedcarynails.com

11. Record Keeping

We maintain basic client records including:

  • Contact information
  • Service history
  • Health information relevant to services
  • Payment records

These records are kept secure and confidential, maintained only as long as necessary for business and legal purposes.

12. Security Incident Response

In the unlikely event of a security incident affecting your personal information, we will:

  • Notify affected clients promptly
  • Take immediate steps to address and correct the situation
  • Cooperate with authorities if necessary

13. Availability of Privacy Policy

This Privacy Policy is available:

  • In print at our salon
  • By email upon request
  • By phone inquiry

This Privacy Policy is effective as of October 22, 2024.